المساعد الذكي

هلا! وش المشكلة اللي واجهتك في النظام؟Hello! What issue did you encounter in the system?

Log New Issue

Date Reported

Hospital / Site

HIS Module / Area

Reported By

Issue Title

Description

Category

Type

Loading standards…

Other Standard / Policy Reference (optional)

Priority Scoring (each 1–5)

Patient Safety / Clinical Risk (30%)

JCI/CBAHI/Regulatory Compliance (25%)

Frequency / Exposure (15%)

Scope / Number Affected (10%)

Operational / Workflow Impact (10%)

Data Integrity / Information Risk (10%)

Meets a P1 override condition

Death or serious/permanent patient harm
Wrong-patient treatment or documentation
Serious medication error — wrong drug, dose, route, frequency, or a clinically significant decision-support failure
Failure to communicate or recognize a critical diagnostic result
Loss or corruption of essential clinical information
Failure of a safety-critical interface (LIS, RIS/PACS, pharmacy, blood bank, eMAR) affecting patient safety
Loss of access to essential clinical information with no adequate contingency
A serious cybersecurity or confidentiality breach involving patient data
A mandatory regulatory/accreditation requirement where noncompliance creates immediate patient-safety risk
A defect already linked to a sentinel event, serious adverse event, or repeated near-misses

Computed Priority: P4 (1.00)(weighted score, or automatic P1 if the override above is checked)

Status

Assigned To

Jira Ticket

Jira Status

Resolution Notes